Customer Engagement Blog

Smart grid study: reliability important to all consumers - 05/07/2012

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A new consumer smart grid study sponsored by the Smart Grid Consumer Collaborative found that across all customer segments, grid reliability is extremely important, with many consumers willing to pay extra every month in exchange for increased reliability. "A smart grid that senses problems and reroutes power automatically, preventing some outages and reducing the length of those that do occur was one such benefit, ranked as important to all consumers."
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More support for Green Button: over 30 million households - 05/02/2012

Today the White House announced growing support for the already popular Green Button, with new industry commitments to the initiative bringing the new total of energy customers who will be able to download their energy use information to over 30 million households. Green Button is an industry-led effort that enables electricity customers to download information about their household or building energy use in a consumer- and computer-friendly format with a single click of a button. 
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SGCC members lead industry in Green Button Initiative - 04/27/2012

The Smart Grid Consumer Collaborative (SGCC), a nonprofit specializing in research and education on smart grid consumer engagement, announced this week that 15 members of the organization have made commitments to support the Green Button Initiative, providing millions of customers with secure access to their energy data with a simple click of an online Green Button. Green Button is an industry-led effort that responds to a White House call-to-action to provide consumers with streamlined data about their household energy use. 
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How to make every day Earth Day - 04/23/2012

Yesterday was Earth Day, so now that we've spent a few hours riding our bikes or planting trees, we can all go back to our usual habits of consumption until next year, right? Well... not that Earth Day is a bad idea - it just needs to be longer than 24 hours. If awareness of resource conservation issues is only sustained for what amounts to less than half of one percent of the year, it's like exercising for 5 minutes and then eating Crispy Cremes for the rest of the day, then wondering why you're gaining weight. Here are three simple ideas for sustaining interest in resource conservation, or almost anything else, over the long run.
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